03
Practice · Applied AI

From problem to agent.

Custom AI agents and vertical SaaS products. Fast validation: from discovery to first model in production.

Back to practices
4 weeks
Typical agent MVP
Day 1
Governance and audit built in
20+
Years of market experience among the partners
100+
Projects delivered successfully
Our take

A good agent amplifies a good process. An agent glued onto a bad process only turns noise into more noise, faster.

Every week our inbox gets a request for an agent. The question comes wrapped in urgency — "the competitor already has one", "the board is asking". The honest answer is not always yes. And when it is yes, it's rarely the agent they were asking for.

We deliver the AI practice with editorial restraint. Before deploying, we validate five questions — written process, accessible data, baseline KPI, operational owner, tolerable risk. If three or more fail, an agent is not the next decision. If it passes, we build an MVP in four weeks with a clear KPI. And governance enters on day 1, not as a future project.

We treat applied AI as a software house, not a lab. The agents we deliver live in production, are auditable, and respond to real operational indicators. We're developing vertical SaaS products under the same logic — we'll go public with that front when there's something worth announcing.

What we deliver

Three fronts — from validation to operation.

01

Custom AI agents

For service, HR, sales, operations. Connected to CRM, data, and internal systems. Governance from day 1.

  • Validation of 5 prerequisites before MVP
  • MVP in 4 weeks with human oversight
  • Logs, audit, kill switch
  • Clear human escalation
02

Vertical SaaS products

Kliente 360's own applications, distributable. In development — we'll announce when it's worth announcing.

  • Internal service (HR) with autonomous agent
  • Accounting analytics for SMBs
  • Roadmap to be defined
03

Fast validation

Discovery + prototype + validation in a few weeks. Low-commitment entry to test the thesis before a long project.

  • Week 1 — process mapping
  • Week 2 — offline prototype
  • Week 3 — validation in controlled production
  • Week 4 — stop/go decision with KPI
How we deliver

Method 360 applied to AI.

Five verbs. The same method disciplines custom AI agents and vertical SaaS products.

01
Map
Process, data, KPI, owner. Five questions that validate whether AI is the next decision.
02
Prototype
Agent for the simplest path (1 of 5). Connected to data, offline on 10 real cases.
03
Validate
Production with human oversight. Accuracy, types of error, comparison with baseline.
04
Deploy
Expansion to the other paths. Full governance, observability, human escalation.
05
Sustain
Drift monitored, prompts versioned, continuous audit. Living agent responding to a changing business.
Content

Our library on Applied AI.

See full blog
Next step

Want to discuss AI with a partner?

A direct conversation with a partner of the practice. No intermediate qualification, no proposal commitment at the first meeting.